Shipping policy

ACE CLO Shipping Policy

At ACE CLO, we’re committed to delivering your gear quickly and reliably so you can get back to acing your passion—on and off the court.

Processing Time

  • Orders are processed within 1–3 business days after confirmation.
  • You’ll receive a shipping confirmation email with tracking details once your order is on its way.

Shipping Rates & Delivery Times

We currently ship within the United States at no cost.

Shipping Method Estimated Delivery Time Cost
Standard (U.S.) 5–8 business days $0

Note: Delivery times are estimates and may vary due to carrier delays or customs processing.

Carriers We Use

We partner with trusted carriers such as UPS, USPS, FedEx, and DHL to ensure your order arrives safely.

Order Tracking

Once your order ships, you’ll receive a tracking number via email. You can track your package directly through the carrier’s website.

International Orders

  • We ship to select countries outside the U.S.
  • Customers are responsible for shipping cost and any customs duties, taxes, or import fees imposed by their country.

Shipping Issues

If your order is delayed, lost, or arrives damaged, please contact us at support@aceclo.store or beata.smolik@aceclo.store within 7 days of the expected delivery date. We’ll work with the carrier to resolve the issue promptly.